Refund & Exchange Policy

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Home Refund & Exchange Policy

All items can be refunded or exchanged if returned within 7 days of purchase in original condition, unworn, undamaged except for sale items.

Any Sale items, can only be exchanged.

Any Final Sale/Clearance items cannot be returned or exchanged and are considered final sale.

Refund is processed and returned in the original form of payment.

To request a return or exchange email: online@lotfy.com and Subject: ORDER NUMBER.

You can also contact: +20 103 3331803

You are obliged to pay the courier delivery fee calculated at checkout.

Yo are obliged to pay the courier fee for product return or exchange.

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